Privacy Policy & Terms of Service

At The Blacklist HR, your privacy and trust are important to us. This combined Privacy Policy and Terms of Service explains how we collect, use, and protect your information, as well as the terms that apply when you purchase or use our products and services. By using our website, purchasing our products, or engaging our services, you agree to the policies outlined below.

1. Information We Collect
We may collect the following personal information when you interact with us through our website, email, phone, applications, or consultations:
- Job Seekers: Name, email, phone number, resume, employment history, education, skills, references, and any other details relevant to job placement.
- Businesses/Clients: Name, business name, contact information, job descriptions, and company-specific requirements.
- General: Any information you voluntarily provide through contact forms, email communications, phone calls, or consultations.

2. How We Use Your Information
We use the information collected to:
- Match job seekers with relevant employment opportunities.
- Assist employers in finding qualified candidates.
- Communicate with you regarding services, opportunities, and inquiries.
- Improve our service offerings and customer experience.
- Maintain records for internal and legal purposes.

3. How We Protect Your Information
We take reasonable measures to keep your personal information secure. Access is limited to authorized personnel, and we maintain physical, electronic, and procedural safeguards in compliance with applicable privacy laws.

4. Sharing of Information
We do not sell or rent your personal information. We may share your information only when:
- You have given explicit consent (e.g., to submit your resume to a client).
- It is required by law or legal process.

5. Your Rights and Choices
You may request access, correction, or deletion of your personal information at any time. To do so, please contact us at info@theblacklisthr.com.

6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

7. Sales & Services Policy
In addition to privacy, the following terms apply to all purchases and services provided by The Blacklist HR:

a. All Sales Final
- Purchases of digital products (such as guides and workbooks) are final and non-refundable.
- HR consulting and related services are also non-refundable once rendered.

b. Exceptions
Refunds may only be considered in limited cases of:
- Duplicate transactions, or
- Technical issues that prevent the delivery of digital products.

c. Delivery of Products & Services
- Digital products are delivered electronically to the email address provided at checkout.
- HR consulting services are scheduled and delivered virtually unless otherwise agreed in writing.

d. Intellectual Property
- All products, materials, and content are the property of The Blacklist HR.
- Purchases are for personal or organizational use only and may not be copied, shared, resold, or redistributed without written permission.

e. Payment & Security
- Payments are processed securely through trusted third-party providers (e.g., Stripe, PayPal).
- The Blacklist HR does not store sensitive payment information.

f. Disclaimer of Outcomes
- The Blacklist HR provides tools, resources, and guidance to support leadership and HR development. However, specific results cannot be guaranteed, as outcomes depend on client implementation and engagement.

8. Changes to This Policy
We may update this Privacy Policy & Terms of Service occasionally. When updates occur, the “Last Updated” date will be revised, and changes will take effect immediately unless otherwise stated.

9. Contact Us
If you have questions about this policy or how we handle your information, please contact us at:
Email: info@theblacklisthr.com
Mailing Address: 88 Jolicoeur Ave, Spencer, MA 01562